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  The app flags stool events that look unusual based on two categories:

• Shape: hard pellets, pudding-like/soft, watery/diarrhea.
• Color: black/tarry, bright red, gray, green, orange-yellow.

  When an anomaly is detected, it appears on the Event Timeline for easy review (with photo/time).
Important: Results are for information only and not a medical diagnosis. Lighting, food, and camera angles can affect appearance.

Absolutely. The system uses visual ID to accurately track each pet's behaviour and cat's activity across different boxes, organizing all the data in one app.

LitterLens is designed for flexibility. Here’s how to get the best placement for your box type:

• For Standard Boxes (Open-Top, High Sided, or Enclosed): You have two options: mount it on a flat inner side of the litter box or on an adjacent wall. Use the "Live View" in the app to find the perfect angle that sees the entire litter area.
• For Automatic (Smart) Boxes: Compatibility depends entirely on finding a suitable mounting spot. You can mount it on a flat inner wall of the cabin only if you can find a spot that meets these four rules:
• It is a flat surface for the adhesive.
• It does NOT obstruct any moving parts (like rakes or a rotating globe).
• It does NOT block your cat's access.
• It allows a full, clear view of the entire litter area.

If no spot inside your smart litter box meets all four of these requirements, it is not compatible.

For more detailed installation instructions, please refer to:https://siipet.com/pages/help-center

Yes—two ways to power the device:

• Plugged-in (recommended): The camera works continuously while charging. This is ideal for multi-cat homes, frequent visits, or long Live View.
• Battery only: About 1 month per charge under typical use. Actual runtime varies with: number of pets & daily visits, wake /recording time per visit, Live View usage, Night vision usage, alert frequency/uploads, Wi-Fi strength (weak signals drain more), and ambient temperature.

Yes. You can invite up to 5 family members to view your pet’s videos and photos anytime.

Free users can only access the most recent 72 hours of video stored locally.​If you’d like to view earlier footage, please upgrade to a membership plan:
Basic Plan (Cloud Storage Basic): Keeps up to 1 month of continuous video storage and allows access to 3 months of abnormal event videos.

Premium Plan (Cloud Storage Premium): Keeps up to 1 month of continuous video storage and allows access to 12 months of abnormal event videos.

  After upgrading, you can check older videos anytime in the Event Playback or Daily Paws / History Events section in the App.

• After successfully connecting the SiiPet camera to the SiiPet app, you should complete a profile for each of your pets by following the on-screen instructions.
• Once you have completed the profiles, the camera can automatically track your pets.
• If you have profiles for more than one pet, the camera can identify and track each one, provided that the profiles are accurate.To ensure accurate multi-pet identification, you can add profiles for up to 5 pets. Keep in mind that SiiPet may have difficulty distinguishing between pets of the same breed or with similar fur colors. Please be aware that there may be errors in multi-pet identification if your pets are of the same breed or have similar fur colors.

• Ensure you've added your camera and pets to the SiiPet app to view its captured videos and photos.
• The camera captures daily highlights of your pet's special moments. View all photos and videos on the "Memories" page. To capture manually, tap the record button in the app or press the camera's button. Access them on both "Today's Highlights" and "Memories".
• Check "Activity" for pet replays and alerts on events like barking.
• If you subscribe to cloud storage, you gain the ability to view rewinds for either 3 or 7 days, depending on the subscription plan, as you will have additional space to store the rewind videos.
• Get notified of today's highlights featuring your pet's special moments. The camera will also instantly alert you to any abnormal behaviors it detects. Stay updated!

• Open the memories page in the SiiPet app.
• Tap the "select" button or icon to enter the selection mode.
• Choose the photos and videos you want to download by tapping on each item. Many apps allow for multi-select, where you can tap multiple photos and videos to select them all at once.
• After making your selections, look for a "download," "save to device," or similar button to initiate the download process. This will save the selected photos and videos to your phone's gallery or designated storage area.

Taking Photos:
Open the real-time page or the rewind video in the SiiPet app.
Click the photo capture button to take a photo.
Recording Videos:
Open the real-time page or the rewind video in the SiiPet app.
Click the video record button to start recording a video.
Alternatively, you can press the record button on the camera itself to start video recording.

• Open the real-time page within the SiiPet app.
• You will see the microphone button on the landscape screen. Locate and click the call button to initiate a remote conversation with your pets.

You can go to the top of the "Memories" page, click on the pet's avatar, and switch between different pets.

• Open the settings page within the SiiPet app.
• Find and tap "Device Sharing" to start sharing your device.
• Please share the generated invitation link with your family and friends. Kindly note the link's expiration date.
• Before they accept the invitation, please ensure they've downloaded SiiPet and created an account.

Using the Real-time Preview Screen: On the real-time preview screen, locate and toggle the switch to the off position. The camera will enter sleep mode and will remain in this state until you turn the switch back on.
Using the scheduled Sleep Mode: Open the settings page within the SiiPet app.
Select the camera from the list of devices.
Navigate to the camera's settings page and find the scheduled sleep mode option.
Choose scheduled sleep mode and set specific on and off times for the camera to enter sleep mode automatically according to the schedule.