Shipping & Order Tracking
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Processing Time
Orders are processed within 5 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times:
Shipping costs are calculated at checkout based on the destination and size of the order. Standard worldwide delivery time is 30 business days. Expedited shipping options are available upon request.
Shipping Restrictions:
We currently ship to all countries worldwide. For international orders, additional customs fees or import duties may apply. These fees are not included in our shipping charges and are the buyer's responsibility.
Damaged or Lost Items:
If your robot arrives damaged or is lost during shipping, please contact our support team within 5 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.