About the Camera
What is SiiPet Camera?
SiiPet Camera is a state-of-the-art pet monitoring device that uses advanced algorithms to recognize and track your pet's behavior, offering insights into their well-being. With features like 4K recording, automatic framing, and silent high-speed tracking, SiiPet ensures you're always close to your furry friends, no matter where you are.
What are SiiPet’s unique features?
- Advanced Pet Behavior Understanding: Elevate your connection with your pet through SiiPet's pioneering AI technology, offering an unmatched understanding of pet behaviors for a truly personalized experience.
- Human-Level Photo Composition in Filming: Capture timeless moments with SiiPet's unique feature that provides human-level photo composition, turning every snapshot into a work of art.
- Real-Time Smooth Pet Tracking: Stay engaged with your pet's activities through SiiPet's real-time smooth pet tracking, ensuring you never miss a delightful moment.
- Accurate Multi-Pet Identification: Experience hassle-free multi-pet households with SiiPet's cutting-edge technology, offering precise identification for each pet, tailored to their individual needs.
Does SiiPet AI Pet Camera support multi-pet identification?
Yes, SiiPet AI Pet Camera features accurate multi-pet identification, ensuring harmony in multi-pet households by tailoring the monitoring experience for each furry family member. Each camera supports the recognition of up to five different animals (cats and dogs limited).
What if we have special usage needs, like in a shelter with many animals?
For special usage needs, such as in shelters, we can tailor the hardware to accommodate your specific requirements if possible. Please contact our customer service team at email cs@siipet.com to discuss your needs and explore potential customization options.
What level of accuracy does the behavior recognition feature achieve, and how effective is it?
The precision may vary slightly based on the environment and the breed of the pet. Presently, under SiiPet's comprehensive testing conditions, we have achieved an accuracy rate exceeding 95%. With ongoing optimization of our AI models, we anticipate continual enhancements in accuracy.
Can I communicate with my pet through the camera?
Yes, the Two-Way Communication feature lets you hear your pet and talk back, providing comfort and reassurance even when you're away.
Does the SiiPet AI Pet Camera allow receiving real-time notifications, such as pet activities or abnormal behaviors?
Yes, SiiPet AI Pet Camera will push today's highlight reels of the pet's most special moments, as well as timely notifications when specific abnormal behaviors happen.
What is the recommended best place to place the SiiPet AI Pet Camera?
Using the fixing base included in the packaging, you can place it on any flat surface, such as a desk or wall. We recommend placing it in an area where your pet is often active, and where there are no large obstructions surrounding the space.
How many devices can a SiiPet AI Pet Camera be connected to?
A SiiPet AI Pet Camera can be connected to 6 different SiiPet accounts, and the same SiiPet account can be logged into the app on different devices.
What accessories does it come with?
The standard accessories are listed below:
SiiPet Camera Unit * 1, Power Adapter * 1, 1.2m USB-C Power Cable, Instruction Manual * 1, Modular Fixed Base * 1
What color options are available?
The SiiPet AI Pet Camera is available in white and black color options.
About App
When and how can I download the SiiPet app?
The SiiPet App is now available for download on the Apple App Store. Simply search for 'SiiPet' to get it for free. However, the SiiPet app is still under review by the Google Play Store and is expected to be available by June 15.
Please note that as the shipments of SiiPet cams have not yet begun, you will not be able to use the app for monitoring purposes at this time. However, you can explore its smooth design and logical layout.
For those eager to fully experience the SiiPet app, we have developed a virtual experience version available on the Apple App Store. If you want to preview the full functionalities and explore the app's features in advance, feel free to download the SiiPet virtual experience app here.
Can I share the device with family and friends?
Yes, you can share real-time viewing, pet abnormal behavior alerts, and album access with your family through the Family Sharing feature.
What devices is the SiiPet AI Pet Camera compatible with?
iOS v14 and later or Android 12 and later.
Privacy and Security
How is the security of the camera ensured? How is user privacy protected?
SiiPet AI Pet Camera complies with the protection principles of the Data Protection Act to safeguard user's personal data and adhere to relevant compliance requirements.
Check our privacy policy content here.
Our data is primarily stored in the built-in eMMC local storage. Even with cloud storage enabled, only the user can access it. In addition, the SiiPet AI Pet Camera supports physically closing the camera lens and provides 3 privacy modes: manual forced shutdown, scheduled shutdown, and shutdown when a person is detected.
Does it support local storage such as SD cards?
SiiPet AI Pet Camera only provides integrated eMMC local storage which has faster read/write speeds and a longer lifespan. Also, since it is integrated with the product, there is no need to worry about the data being accessed by others.
Does the SiiPet AI Pet Camera have privacy modes?
SiiPet AI Pet Camera provides three privacy modes: manually force shut down, scheduled shut down, and shut down when a person is detected.
About the Campaign
How can I make a refund?
As a thanks to Backer's support, orders purchased through Indiegogo's crowdfunding campaigns are fully covered by our 2-year warranty, and you can click on Refund through the Indiegogo backend before we ship your order, otherwise refunds are not supported after shipment.
What is the goal of the SiiPet Camera Indiegogo campaign?
Our goal is to fund the final development and production of the SiiPet Camera, a revolutionary device that promises to transform pet care with its advanced monitoring technology. Your support will help us bring this dream to reality, ensuring pets and their owners enjoy closer bonds and better health.
Why should I back SiiPet on Indiegogo?
By backing us, you're not just getting an early bird discount on a cutting-edge pet camera; you're also becoming part of a community dedicated to improving pet well-being. Your support helps us further innovate and provide pets with the love and care they deserve.
How can I back the SiiPet campaign on Indiegogo?
The campaign is now live! Back us by clicking here
How do I select a perk that interests me on SiiPet’s page?
You’ll see a list with all available perks on the right hand side of the page. Click on the perk you want, then click the "Get This Perk" button to be redirected to the payment page. If you're on a mobile device, scroll up to see all available perks.
How much will the SiiPet Camera cost?
The SiiPet AI pet camera is currently available at an early bird price of $149 through our Indiegogo campaign. This special pricing offers you access to all the advanced features of the camera, including 4K video quality, behavior analysis, automatic aesthetic composition, multiple pet recognition, and more.
How will I receive my SiiPet Camera once the campaign is successful?
After the campaign concludes, we'll confirm your shipping details and any choices related to your reward tier behind the Indiegogo system. We'll keep you updated on the production process and estimated delivery dates through regular campaign updates.
Is the SiiPet AI Pet Camera available globally?
Yes, it will be available globally and SiiPet will cover the shipping fees and customs fees.
When and how can I check my tracking number?
For orders to the US, you will receive your tracking number in your Indiegogo account, after the products arrive at the local warehouses. For orders to the rest of the world, you’ll be able to check the tracking number as soon as we send out the package. *Please note that the exact delivery time will vary depending on your shipping address and the couriers. Feel free to email us at cs@siipet.com if you encounter any questions.
Can I change the shipping address for my perk?
In most cases, yes. Here’s how to do it. However, if the project has already started to ship perks, or if you need to change your country, you’ll need to contact our customer service team at cs@siipet.com in order to request any changes.
What about the warranty?
SiiPet offers a 2-year warranty on its products. The warranty covers defects in materials and workmanship under normal use for two years from the date of receipt. During this period, if a SiiPet product fails due to defects in materials or workmanship, we will repair or replace it at no charge to the customer. However, this warranty does not cover damage caused by misuse, abuse or normal wear and tear, unauthorized repairs or modifications to the product or any incidental or consequential damage.