Register Now for 3 Extra Months of Warranty
Please fill in the following information to receive the extra 3-month warranty.
FAQ
Where can I find the product’s SN code?
The product's SN code can be found on the bottom or back of the product. It's typically a string of characters starting with "JOY01" or "LC01".
Why do we need the SN code?
The SN code is the unique identifier for each product. Providing it is necessary for us to accurately extend the warranty for your specific product.
Do all customers get a 3-month extended warranty?
No, the additional 3-month warranty is offered exclusively to users who register their information here.
How long is the product warranty?
The main unit comes with a one-year warranty. If you register here, we'll add an extra 3 months, giving you a total of 15 months of coverage.
A window into your pets' world
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